Senior Associate, Contractual Billing (6 Months Contract)

Senior Associate, Contractual Billing (6 Months Contract)

Date: 2 Jul 2026

Location: Kuala Lumpur, MY, 50470

Company: International SOS

About the role

The team functions as the final station in the Quote -To-Bill OTB cycle before Billing is sent to the external clients. The effectiveness of this Team will facilitate the management of the working capital for the support countries and provide a streamlined connection to the external Clients. This position serves to process claims from Providers and turn these into Billings, incorporating appropriate case fees in a timely and accurate manner.

Key responsibilities

Support Manager to achieve business objectives

Perform compliance check which includes reviewing contract and certificate of subscription and issue invoice as per approved guidelines and procedures accurately, timely and completely

Understanding and trouble shoot billing related queries

Initiate & implement continuous improvement effort within support areas

Ensure data integrity and accuracy

Maintain good collaboration across Business Lines and Functions

Support Manager in special projects/adhoc task

Achieve various KPIs measuring performance indicated above

Any other duties within the Claims & Billings department, as assigned

About you

At least 1 year of working experience in handling claims and billing in client-facing function

Fresh graduate is encouraged to apply

Experience in multicultural, multi-tasking & shared services environment would be advantageous

Experience within the considered geographical territory (optional)

Degree or Diploma in accountancy, business or equivalent

Excellent written and spoken English