Patient Care Coordinator

Patient Care Coordinator

Address: 6250 Commercial St Se, Salem, OR, 97306

Location: Salem, OR

Categories: Patient Care Coordinator

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Job Description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Full Time Patient Care Coordinator to join our team in Salem, OR!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.

Our Patient Care Coordinators have excellent customer service skills.

Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

Greets everyone who enters the clinic in a friendly and welcoming manner.

Schedules new referrals received by fax or by telephone from patients, physician offices.

Verifies insurance coverage for patients.

Collects patient payments.

Maintains an orderly and organized front office workspace.

Other duties as assigned.

Fulltime positions include:

Annual paid Charity Day to give back to a cause meaningful to you

Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance

3-week Paid Time Off plus paid holidays

401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:

Core responsibilities

Collect all money due at the time of service

Convert referrals into evaluations

Schedule patient visits

Customer Service

Create an inviting clinic atmosphere.

Make all welcome calls

Monitor and influence arrival rate through creation of a great customer experience

Practice Management

Manage schedule efficiently

Manage document routing

Manage personal overtime

Manage non-clinical documentation

Manage deposits

Manage caseload, D/C candidate, progress note, and insurance reporting

Monitor clinic inventory

Training

o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.

Complete quarterly compliance training.

Qualifications:

High School Diploma or equivalent

Communication skills – must be able to relate well to Business Office and Field leadership

Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision

As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.

This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.

This position is subject to sedentary work.

Constantly sits, with ability to interchange with standing as needed.

Constantly communicates with associates, must be abl