CRM Manager (m/w/d)

CRM Manager (m/w/d)

Your tasks would be...

Take ownership of our email marketing activities across all brands and continuously develop them further together with our in-house design and content team

Create, manage, and optimize high-performing campaigns that strengthen customer relationships and support long-term growth

Increase customer lifetime value through smart re-order, retention, and cross-selling initiatives

Design and implement A/B testing strategies to continuously improve customer journeys and key repeat-customer KPIs

Develop new ideas and initiatives to boost customer loyalty, for example through referral programs, loyalty incentives, or other retention measures

Identify new target groups and translate insights into effective segmentation strategies and automated workflows

Drive the strategic development and execution of lead generation measures across the customer lifecycle

Explore and test new communication channels such as SMS or WhatsApp to create even more relevant and engaging customer experiences

You will fit well, when…

Have a degree in a business, technical, or related field such as business administration, economics, or informatics — or bring a comparable qualification

Have already gained 2–3 years of experience working with a CRM system or marketing automation platform, ideally HubSpot

Combine strong analytical thinking with a hands-on mindset and enjoy turning ideas into action

Like working collaboratively across teams and bring a proactive, solution-oriented attitude

Are fluent in German

Ideally have a good understanding of marketing and sales processes in the pharmaceutical industry

Apply Now

Your Benefits

Wellster works hard to bring many benefits to its employees, ranging from fitness, coaching, discounts and so much more.

Mental health support

Mental health support

Mental health support

Mental health support

Working with professional and fun team

Learning & development allowance

Fitness & Wellster bike club

Public transport allowance

Centrally located offices

Childcare allowance & Kita search support

Working with professional and fun team

Learning & development allowance

Fitness & Wellster bike club

Public transport allowance

Centrally located offices

Childcare allowance & Kita search support

Hear what your future colleague has to say about working at Wellster and the role. Also, feel free to refer to the FAQ for questions.

Working at Wellster is a joy because of the incredible team. Their passion and teamwork turn every challenge into a fun and rewarding opportunity to grow together.

Elizaveta Porseva,

Sr. People Manager

What is the typical hiring process?

After your CV submission, our HR team will get in touch with you. The first call is to get to know the company and the position better; of course, you will get a chance to introduce your ambitious self then. After comes a call with your future Teamlead, which is followed by a case study. The last step is to meet the team and visit one of our locations. Usually. We will always inform you about the next steps during the interviews.

How long is the hiring process?

It will take us a week to get back to you after your CV submission. If everything goes smoothly, the interview processes can be finished in roughly 4-6 weeks.

What is it like to work at Wellster?

Tough question. Weve asked some colleagues to describe their experience with songs. Some of the answers were: Rolling in the Deep, Oh Happy Day, Show must go on and Eye of the Tiger. What does it mean? We